tag:blogger.com,1999:blog-106422782011-04-22T01:04:35.689+01:00by Dimitrios Buhalis and Carlos Costa. Supporting The Business of Tourism Management [BOTM], edited by John Beech and Simon Chadwick, © 2005, Pearson Education. Content of this site is the responsibility of the editors, NOT Pearson Education. This blog is regularly updated, so please revisit often for the latest developments in Tourism Management.John Beech and Simon Chadwicknoreply@blogger.comBlogger161100tag:blogger.com,1999:blog-10642278.post-63482253445052613062008-08-04T20:14:00.002+01:002008-08-04T20:31:41.102+01:00<li>Survey reveals online booking <a href="http://www.e-tid.com/pma/30356">trends</a>.</li><br /><li>Airlines act against e-ticket <a href="http://www.telegraphindia.com/1080710/jsp/calcutta/story_9528502.jsp">fraud</a>.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-6348225344505261306?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-76578432422142067412008-06-20T20:17:00.006+01:002008-07-07T21:11:21.451+01:00<li>Holidaymakers <a href="http://www.travelmole.com/stories/1129394.php">dissatisfied</a> with web bookings, says survey.</li><br /><li>thomascook.com <a href="http://www.travelmole.com/stories/1129379.php">enhanced</a> with new functionality.</li><br /><li>SITA research shows mobile phones have potential to save the industry <a href="http://www.traveldailynews.com/pages/show_page/26183">$600m</a> on flight delays.</li><br /><li>SITA urges airlines to <a href="http://www.e-tid.com/pma/30178">follow</a> Ryanair’s lead.</li><br /><li>Ryanair claims Europe's '<a href="http://www.travelmole.com/stories/1129201.php">largest</a> travel website'.</li><br /><li>Online booking <a href="http://www.cbc.ca/consumer/story/2008/06/10/online-airfare.html">boo-boo</a> costs thousands, traveller says.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-7657843242214206741?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-51107192197344865552008-05-20T22:15:00.006+01:002008-06-01T22:17:30.396+01:00<li>Travellers <a href="http://www.e-tid.com/pma/29941">influenced</a> by podcasts/online video.</li><br /><li>Node rolls out location-based tourism <a href="http://www.gpsbusinessnews.com/index.php?action=article&numero=844">experiences</a> in the UK.</li><br /><li>Abacus <a href="http://www.traveldailynews.com/pages/show_page/25737">boosts</a> travel agency productivity with new agency management suite.</li><br /><li>Tech <a href="http://www.silicon.com/retailandleisure/0,3800011842,39215332,00.htm">not</a> to blame for Terminal 5 fiasco.</li><br /><li>Amadeus launches online booking solution to <a href="http://www.etravelblackboardasia.com/article.asp?id=52958">support</a> travel agencies.</li><br /><li>IATA urged to <a href="http://www.travelmole.com/stories/1128558.php">delay</a> e-ticket switch.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-5110719219734486555?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-22018486147348188222008-04-13T20:31:00.007+01:002008-05-08T19:23:13.801+01:00<li>Trade protests against deadline to <a href="http://www.ttglive.com/c/portal/layout?p_l_id=61139&CMPI_SHARED_articleId=555384&CMPI_SHARED_ImageArticleId=555384&CMPI_SHARED_articleIdRelated=555384&CMPI_SHARED_ToolsArticleId=555384&CMPI_SHARED_CommentArticleId=555384">scrap</a> paper tickets.</li><br /><li>Majority of UK adults now book holidays <a href="http://www.e-tid.com/pma/29706">online</a>.</li><br /><li>Hitwise names most <a href="http://www.e-tid.com/pma/29646">popular</a> travel sites.</li><br /><li>Kuoni makes its <a href="http://www.traveldailynews.com/pages/show_page/25287">debut</a> on Second Life.</li><br /><li>Commission paves the way for <a href="http://www.traveldailynews.com/pages/show_page/25299">in-flight</a> mobile phone use across Europe.</li><br /><li>Amadeus <a href="http://www.traveldailynews.com/pages/show_page/25267">unveils</a> Airline Retailing Platform.</li><br /><li>Teletext launches <a href="http://www.travelmole.com/stories/1127677.php">WAP</a> holidays service.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-2201848614734818822?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-25736920718938102252008-03-14T21:16:00.006Z2008-06-20T20:19:15.233+01:00<li>Pricing <a href="http://www.etravelblackboard.com/index.asp?id=75999&nav=130">error</a> in GDS system causes $320,000 loss for Malaysia Airlines.</li><br /><li>Heathrow 'temporarily delays' <a href="http://www.silicon.com/research/specialreports/datalockdown/0,3800014480,39170482,00.htm">fingerprint</a> checks.</li><br /><li>American Airlines launches new application using <a href="http://www.traveldailynews.com/pages/show_page/25103">Facebook</a> platform.</li><br /><li>Agents websites more <a href="http://www.travelmole.com/stories/1127416.php">usable</a> than airlines, says study.</li><br /><li>Majority of UK hotels <a href="http://www.travelmole.com/stories/1126977.php">booked</a> online.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-2573692071893810225?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-10285702698365703642008-02-03T19:23:00.002Z2008-05-20T22:17:22.710+01:00<li>Sabre to <a href="http://www.traveldailynews.com/pages/show_page/24607">launch</a> 2.0 community platform for the travel industry.</li><br /><li>Co-op Travel signs £5.5m technology <a href="http://www.ttglive.com/c/portal/layout?p_l_id=259776&CMPI_SHARED_articleId=348843&CMPI_SHARED_ImageArticleId=348843&CMPI_SHARED_articleIdRelated=348843&CMPI_SHARED_ToolsArticleId=348843&CMPI_SHARED_CommentArticleId=348843">deal</a>.</li><br /><li>BA puts <a href="http://networks.silicon.com/lans/0,39024663,39169980,00.htm">faith</a> in IP at Terminal 5.</li><br /><li>SAS introduces biometric <a href="http://www.etravelblackboardasia.com/article.asp?id=51184&nav=2&CID=18113&ED=01February2008">fingerprinting</a> baggage system.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-1028570269836570364?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-88918446435660729382008-01-08T23:09:00.001Z2008-04-13T20:33:08.282+01:00<li>Internet shoppers increase by <a href="http://www.e-tid.com/pma/29018">40%</a> worldwide.</li><br /><li>Interline e-ticket solution <a href="http://www.travelmole.com/stories/1125924.php">launched</a> to help airlines meet IATA deadline.</li><br /><li><a href="http://www.travelmole.com/stories/1125837.php">New</a> travel social networking site claims 2,000 members. [<a href="http://www.doyoutravel.com/">Do you travel?</a>]</li><br /><li>SITA makes <a href="http://www.traveldailynews.com/pages/show_page/24198">improvements</a> to its technology platform in preparation for Beijing Olympics.</li><br /><li>Amadeus claims UK e-ticketing ‘<a href="http://www.travelmole.com/stories/1125675.php">milestone</a>’.</li><br /><li>Airlines <a href="http://www.silicon.com/retailandleisure/0,3800011842,39169590,00.htm">defrost</a> planes with Met Office tech.</li><br /><li>Manchester Airport uses business intelligence <a href="http://software.silicon.com/applications/0,39024653,39169583,00.htm">software</a> to back baggage rule change.</li><br /><li>Amadeus introduces <a href="http://www.expresshospitality.com/20080115/market04.shtml">new</a> distribution architecture.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-8891844643566072938?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-47862412905797944602007-12-08T19:38:00.001Z2008-03-14T21:18:45.106Z<li>Tralliance frees up travel <a href="http://www.etravelblackboardasia.com/article.asp?id=50457&nav=109&CID=18113&ED=20December2007">domain</a> names.</li><br /><li>Travel websites <a href="http://www.travelmole.com/stories/1124662.php">worst</a> for online customer service.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-4786241290579794460?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-31217017407356045202007-11-24T17:53:00.000Z2008-02-03T19:24:26.336Z<li>Online agencies are <a href="http://www.travelmole.com/stories/1124285.php">losing</a> competitive edge, says PricewaterhouseCoopers report.</li><br /><li>Opodo to provide airport info by <a href="http://www.travelmole.com/stories/1123798">text</a> message.</li><br /><li>Airline e-ticketing racket <a href="http://timesofindia.indiatimes.com/Delhi/Airline_e-ticketing_racket_busted/articleshow/2515977.cms">busted</a>.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-3121701740735604520?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-65362169072353548332007-10-23T22:27:00.000+01:002008-01-08T23:10:47.475Z<li>Tourism Ireland <a href="http://www.travelmole.com/stories/1123507.php">launches</a> marketing campaign in Second Life.</li><br /><li>Passengers <a href="http://www.e-tid.com/pma/28227">embracing</a> new airline technology.</li><br /><li>IATA launches <a href="http://www.etravelblackboard.com/index.asp?id=70274&nav=53">standardised</a> mobile phone check-in technology.</li><br /><li><a href="http://www.travelmole.com/stories/1122985.php">Social networking</a> driving travel boom – TravelMole guest comment by Euromonitor.</li><br /><li>CheapHolidayDeals adds <a href="http://www.travelmole.com/stories/1122909.php">user-generated</a> content.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-6536216907235354833?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-29491485401119249572007-09-11T22:41:00.000+01:002007-12-13T17:33:20.696Z<li>Half of young travellers <a href="http://www.travelmole.com/stories/1122625.php">book</a> online.</li><br /><li>Sabre launches <a href="http://www.traveldailynews.com/new.asp?newID=39637&subcategory_id=77">solution</a> to locate corporate travellers worldwide.</li><br /><li>Top Facebook travel application <a href="http://www.etravelblackboardasia.com/article.asp?id=48518&nav=109&CID=18113&ED=12September2007">debuts</a> on MySpace.</li><br /><li>Gulf Air witnesses <a href="http://www.traveldailynews.com/new.asp?newID=39381&subcategory_id=53">three-fold</a> increase in passengers switching to e-ticketing.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-2949148540111924957?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-32743585852203895292007-08-31T20:48:00.001+01:002008-01-10T21:21:32.169Z<li>Rich pickings from latest net <a href="http://www.e-tid.com/pma/27659">study</a>.</li><br /><li>Aussies are <a href="http://www.etravelblackboard.com/index.asp?id=67997&nav=11">increasingly</a> savvy when it comes to online travel.</li><br /><li>Amadeus/Sabre <a href="http://www.e-tid.com/pma/27580">plan</a> global payments joint venture.</li><br /><li><a href="http://www.travelindustryreview.com/news/5925">Chinese</a> travellers embracing internet bookings, study shows.</li><br /><li>Free <a href="http://www.businesstraveller.com/default.asp?Page=3&PUB=67&ISS=23964&SID=690462&LS=EMS135877">texts</a> on KLM flights.</li><br /><li>Asian travelers <a href="http://www.travelindustryreview.com/news/5901">turn</a> to internet more than to travel agents.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-3274358585220389529?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-58210254206655249692007-07-06T21:22:00.000+01:002007-10-23T22:28:28.918+01:00<li>Global platform <a href="http://www.e-tid.com/pma/27519">eases</a> in to Thomas Cook.</li><br /><li>Amadeus announces <a href="http://www.traveldailynews.com/new.asp?newID=38696&subcategory_id=77">solution</a> for single-site travel agencies.</li><br /><li>MAS to introduce e-ticketing in bid to <a href="http://www.etravelblackboardasia.com/index.asp?id=47466&nav=109">overhaul</a> passenger services systems.</li><br /><li>Does User Generated Content represent the <a href="http://www.eyefortravel.com/index.asp?news=56856&src=nwsltr&emins1={encEmail}&enc=1">missing</a> link in the online travel buying cycle?</li><br /><li>LAX rolls out mobile <a href="http://www.breakingtravelnews.com/article/20070719100701609">charging</a> stations.</li><br /><li>Consumers conducting travel research online continue to <a href="http://www.eyefortravel.com/index.asp?news=56744&src=nwsltr&emins1={encEmail}&enc=1">outnumber</a> those booking online.</li><br /><li>Galileo Online Travel <a href="http://www.eyefortravel.com/index.asp?news=56680&src=nwsltr&emins1={encEmail}&enc=1">launched</a> for agents in Australia and NZ.</li><br /><li>Lebanon uses <a href="http://www.dailystar.com.lb/article.asp?edition_id=1&categ_id=3&article_id=83713">high-tech</a> tools to boost ecotourism.</li><br /><li>Euromonitor creates web-based <a href="http://www.travelmole.com/stories/1120018.php?mpnlog=1">data</a> system.</li><br /><li>Galileo <a href="http://www.breakingtravelnews.com/article/20070706103605559">launches</a> agent booking engine.</li><br /><li>Amadeus <a href="http://www.breakingtravelnews.com/article/20070702144451396">pushes</a> e-ticketing.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-5821025420665524969?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-75836218144882425212007-06-09T13:11:00.000+01:002007-09-11T22:43:07.271+01:00<li>Online booking <a href="http://www.traveldailynews.com/new.asp?newID=38191&subcategory_id=77">increases</a> in Central and Eastern Europe.</li><br /><li>Google makes steady <a href="http://www.m-travel.com/news/2007/06/google-makes-st.html">headway</a> in travel search market in Australia and NZ.</li><br /><li>Biometric airport security gets <a href="http://software.silicon.com/security/0,39024655,39167589,00.htm">thumbs-up</a> at Heathrow.</li><br /><li>Visit London gets '<a href="http://networks.silicon.com/webwatch/0,39024667,39167606,00.htm">web trendy</a>'.</li><br /><li>Thomson 'selling <a href="http://www.travelmole.com/stories/1119289.php?mpnlog=1">60%</a> online'.</li><br /><li>Singapore travellers to have face <a href="http://www.etravelblackboard.com/index.asp?id=65769&nav=2">scanned</a> at airport.</li><br /><li>Brits top European <a href="http://www.e-tid.com/pma/27200">web-usage</a> league.</li><br /><li>"Conversion rates from users finding results on a specialised travel search are <a href="http://www.eyefortravel.com/index.asp?news=56198&src=nwsltr&emins1={encEmail}&enc=1">much</a> higher".</li><br /><li>Business class meta-searchsite <a href="http://www.travelmole.com/stories/1118853.php?mpnlog=1">launched</a>. [<a href="http://www.bizclasstravelmarket.com/">website</a>]</li><br /><li>Traditional operators and meta-search sites ‘<a href="http://www.travelmole.com/stories/1118793.php?mpnlog=1">challenging</a> online travel giants’.</li><br /><li>Travel portals see 30-50% <a href="http://www.travelindustrydeals.com/news/3169">increase</a> in business.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-7583621814488242521?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-3716208567886712122007-05-01T21:35:00.000+01:002007-08-31T20:50:12.788+01:00<li>Women more <a href="http://www.travelmole.com/stories/1118655.php?mpnlog=1">cautious</a> over online bookings, finds survey.</li><br /><li>Silver surfers set to become <a href="http://www.travelmole.com/stories/1118345.php?mpnlog=1">largest</a> group online.</li><br /><li>75% of <a href="http://www.etravelblackboard.com/index.asp?id=64593&nav=44">holidays</a> researched and booked online.</li><br /><li>SITA launches <a href="http://www.traveldailynews.com/new.asp?newID=37236&subcategory_id=53">latest</a> version of its e-commerce platform.</li><br /><li>Hyatt Hotels & Resorts to <a href="http://www.eyefortravel.com/index.asp?news=55884&src=nwsltr&emins1={encEmail}&enc=1">launch</a> an online forum for its frequent guests.</li><br /><li>Boo.com <a href="http://www.e-tid.com/pma/26967">back</a> as web2.0 bedbank. [<a href="http://www.boo.com/">Website</a>]</li><br /><li>New web portal offers <a href="http://www.travelmole.com/stories/1117842.php?mpnlog=1">access</a> to 180 airlines.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-371620856788671212?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10642278.post-84178903949050810942007-04-09T20:28:00.000+01:002007-07-06T21:23:47.526+01:00<li>Sabre <a href="http://www.travelmole.com/stories/1117790.php?mpnlog=1">unveils</a> online hotel booking tool.</li><br /><li>In-flight <a href="http://networks.silicon.com/mobile/0,39024665,39166888,00.htm">texts</a> to take off in the US?</li><br /><li>Record number of agents booking <a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=6945">online</a>.</li><br /><li>TravelNavigator <a href="http://www.travelmole.com/stories/1117192.php">relaunched</a> with public access.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10642278-8417890394905081094?l=botm11.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com